{"id":5092,"date":"2020-03-18T22:05:21","date_gmt":"2020-03-18T21:05:21","guid":{"rendered":"https:\/\/www.sorhea.com\/fr\/?p=5092"},"modified":"2020-04-07T10:25:15","modified_gmt":"2020-04-07T08:25:15","slug":"information-continuite-de-service","status":"publish","type":"post","link":"https:\/\/www.sorhea.com\/fr\/information-continuite-de-service\/","title":{"rendered":"Continuit\u00e9 de service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Chers Clients et Partenaires,<\/p>\n<p>Pour faire face \u00e0 la propagation du Coronavirus COVID-19, SORHEA a pris des mesures afin d\u2019assurer un maintien de ses activit\u00e9s tout en veillant \u00e0 la protection de ses collaborateurs\u00a0:<\/p>\n<ul>\n<li>Les <strong>livraisons<\/strong> sont maintenues, sous r\u00e9serve du bon fonctionnement des tourn\u00e9es de nos transporteurs<\/li>\n<li>Les services suivants restent joignables\u00a0:\n<ul>\n<li><strong>SERVICE ADV <\/strong>:\n<ul>\n<li>Ludivine GABERT\u00a0: <a href=\"mailto:l.gabert@sorhea.fr\">l.gabert@sorhea.fr<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>SERVICE COMMERCIAL <\/strong>:\n<ul>\n<li>France, Eric GUERIN au 06 07 49 23 28 ou <a href=\"mailto:e.guerin@sorhea.fr\">e.guerin@sorhea.fr<\/a><\/li>\n<li><u><\/u>Export, Benjamin TATE au +33 (0)6 86 14 59 40 ou <a href=\"mailto:b.tate@sorhea.com\">b.tate@sorhea.com<\/a><\/li>\n<li>Support France et Export, Corinne RUIZ au +33 (0)6 49 24 33 01 ou <a href=\"mailto:c.ruiz@sorhea.fr\">c.ruiz@sorhea.fr<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>SERVICE SAV <\/strong>:\n<ul>\n<li>Bruno BOMPARET au +33(0)4 87 24 20 20 ou <a href=\"mailto:b.bomparet@sorhea.fr\">b.bomparet@sorhea.fr<\/a><\/li>\n<li>Le SAV mat\u00e9riel reste op\u00e9rationnel ainsi que les demandes de RMA.<\/li>\n<li>Les prestations d\u2019assistance \u00e0 la mise en service sur site sont ajourn\u00e9es, un support technique \u00e0 distance peut \u00eatre propos\u00e9 au besoin (service SAV)<\/li>\n<\/ul>\n<\/li>\n<li><strong>SERVICE PRODUCTION \/ LOGISTIQUE <\/strong>:\n<ul>\n<li>St\u00e9phane LAPALUD au 06 81 87 72 64 ou <a href=\"mailto:s.lapalud@toutes-sous-traitances.fr\">s.lapalud@toutes-sous-traitances.fr<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Pour toute demande vous pouvez \u00e9galement contacter notre <strong>STANDARD<\/strong>, qui se chargera de vous orienter vers la bonne personne et de trouver une r\u00e9ponse \u00e0 votre besoin\u00a0:<\/p>\n<p style=\"text-align: center\"><strong>+33(0)4 78 03 06 10<\/strong><\/p>\n<p>En ce contexte exceptionnel, nous souhaitons vous assurer de notre soutien et de notre implication \u00e0 vos c\u00f4t\u00e9s.<\/p>\n<p>&nbsp;<\/p>\n<p>Bien \u00e0 vous,<\/p>\n<p>Christian VALETTE<br \/>\n<em>Directeur G\u00e9n\u00e9ral <\/em>SORHEA[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-e53633a01cce368d3a89d84f86003256.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-e53633a01cce368d3a89d84f86003256 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/www.sorhea.com\/fr\/wp-content\/uploads\/sites\/4\/2020\/03\/Message-Clients-SORHEA-le-18.03.2020.pdf\" class=\"default-btn-shortcode dt-btn dt-btn-s link-hover-off btn-inline-left \" target=\"_blank\" id=\"default-btn-e53633a01cce368d3a89d84f86003256\" rel=\"noopener\"><span>T\u00e9l\u00e9charger l&rsquo;annonce<\/span><\/a>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Chers Clients et Partenaires, Pour faire face \u00e0 la propagation du Coronavirus COVID-19, SORHEA a pris des mesures afin d\u2019assurer un maintien de ses activit\u00e9s tout en veillant \u00e0 la protection de ses collaborateurs\u00a0: Les livraisons sont maintenues, sous r\u00e9serve du bon fonctionnement des tourn\u00e9es de nos transporteurs Les services suivants restent joignables\u00a0: SERVICE ADV&hellip;<\/p>\n","protected":false},"author":41,"featured_media":5093,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-5092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-1","description-off"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.sorhea.com\/fr\/wp-content\/uploads\/sites\/4\/2020\/03\/Info-Client-Slider_2.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9tlUG-1k8","_links":{"self":[{"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/posts\/5092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/comments?post=5092"}],"version-history":[{"count":6,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/posts\/5092\/revisions"}],"predecessor-version":[{"id":5151,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/posts\/5092\/revisions\/5151"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/media\/5093"}],"wp:attachment":[{"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/media?parent=5092"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/categories?post=5092"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sorhea.com\/fr\/wp-json\/wp\/v2\/tags?post=5092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}