This months portrait is dedicated to our technician for the German-speaking countries (Germany, Austria, German-speaking Switzerland): Gabriel NASTASE.
Who is Gabriel NASTASE ?
Gabriel has always had a passion for electronics, a passion that led him to obtain a degree in telecommunications electronics (IT). For 8 years, he worked in NATO’s military structures. Then, 11 years ago, he moved to Germany, a country that has always fascinated him. First he explored the electricity sector before returning to the field of security. In October 2021, he finally decided to join SORHEA.
What are his responsiblities?
As an after-sales technician at SORHEA, Gabriel NASTASE’s main tasks require both technical expertise and the ability to work closely with our customers.
- Firstly, he is responsible for providing technical support, via the hotline or directly on site, to achieve the objectives set by our customers. Their presence is essential, particularly in delicate situations where the stakes are high.
- His job is not limited to solving technical problems. They are deeply involved in finding solutions to meet the end customer’s expectations. This research is carried out in close collaboration with our customers, ensuring a better understanding of their needs and effective resolution of any problems they may encounter.
- Gabriel also draws up detailed reports: installation reports, maintenance reports or intervention reports. These reports enable more efficient subsequent management, by ensuring rigorous monitoring of each project.
- Finally, he provides support for SORHEA software and the creation of licences, such as SO-MAP and SMART BRIDGE. His technical expertise, combined with his in-depth understanding of our products, makes him a key player in the implementation and support of our software solutions.
What motivates him?
Gabriel NASTASE finds real pleasure in working in SORHEA’s field of activity, a field he is genuinely passionate about. He is particularly motivated by the professional atmosphere that prevails at SORHEA, a company where the values of seriousness, punctuality and good communication are at the heart of every action. This corporate culture perfectly matches his own aspirations, making SORHEA the ideal place to develop professionally.
One characteristic that makes all the difference?
A true polyglot, Gabriel is fluent in four languages – German, English, Italian and Romanian – which has given him the opportunity to work in countries outside his initial area of responsibility, including Spain, England, Ireland, Switzerland and France.
Now you can find out more about Gabriel NASTASE, his missions and what makes him such a precious collaborator for SORHEA!